Welcome to WaveGearUs! We’re stoked you’re here. Just like we carefully select our surf gear, we take your privacy seriously. This policy explains how we handle your personal information when you shop with us at wavegearus.com.
1. Information We Collect
When you ride the WaveGearUs wave, we may collect:
- Personal Info: Your name, email, shipping address, and payment details when you make a purchase (though we never store full payment info)
- Order Details: What gear you’re buying (wetsuits, surfboard accessories, etc.) and your order history
- Tech Data: Your IP address, browser type, and how you navigate our site – like which boards you’re checking out
- Communications: Any messages you send us via email or contact forms
2. How We Use Your Information
We use your data to make your experience as smooth as a glassy wave:
- Process your orders and ship your gear worldwide (except where restricted)
- Respond to your questions faster than a duck dive
- Improve our website and product selection
- Send you relevant offers (only if you opt in – no spam, we promise)
- Prevent fraud and keep transactions secure
3. Sharing Your Information
We don’t sell your data to third parties. We only share it when necessary:
- Shipping Partners: To deliver your gear from our warehouse in Mesa to your local break
- Payment Processors: Secure partners like Visa, MasterCard, JCB, and PayPal to handle transactions
- Legal Requirements: If required by law (we’ll fight it like a gnarly wipeout if we can)
4. Data Security
We protect your data like we protect our boards:
- 256-bit encryption on all transactions – safer than your board in a travel bag
- PCI-DSS compliant payment processing
- Regular security checks to prevent data breaches
- We never store full payment details on our servers
5. Your Rights
You control your data like you control your board:
- Access: Request what data we have about you
- Correction: Update inaccurate information
- Deletion: Ask us to erase your data (unless we need to keep it for legal reasons)
- Opt-Out: Unsubscribe from marketing anytime
To exercise these rights, email us at [email protected].
6. Cookies & Tracking
We use cookies (not the edible kind) to:
- Remember your preferences (like currency or region)
- Analyze site traffic to improve your experience
- Show relevant products (like those sweet new fins you were eyeing)
You can disable cookies in your browser settings, but some site features might not work as smoothly.
7. International Data Transfers
Since we ship globally (except some Asian and remote areas), your data may be transferred internationally. We ensure all transfers comply with data protection laws.
8. Policy Updates
We may update this policy occasionally – we’ll post changes here and update the “Last Updated” date. Significant changes will be communicated via email.
Contact Us
Got questions about your privacy? Our crew is always here to help:
Email: [email protected]
Mail: 2086 East Avenue, Mesa, US 85201
Thanks for trusting WaveGearUs with your surf gear needs. Now get out there and catch some waves!
The WaveGearUs Crew
